We collect information you provide directly to us when you create an account, use our productivity tools, or contact us for support. This includes: • Personal Information: Name, email address, company name, job title, and profile information • Account Data: Username, password, and account preferences • Usage Data: Information about how you use our task management, collaborative workspaces, and analytics features • Content Data: Tasks, projects, documents, messages, and other content you create or upload • Technical Data: IP address, browser type, device information, and usage analytics • Communication Data: Messages sent through our platform and support interactions

We use the information we collect to: • Provide and maintain our productivity platform services • Process your account registration and manage your subscription • Enable task management, collaboration, and analytics features • Send you important service updates, security alerts, and administrative messages • Provide customer support and respond to your inquiries • Improve our platform through usage analytics and user feedback • Ensure platform security and prevent unauthorized access • Comply with legal obligations and enforce our terms of service

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances: • With Team Members: Content and activity data within your workspace is shared with other team members as part of our collaboration features • Service Providers: We work with trusted third-party providers for hosting, analytics, payment processing, and customer support • Legal Requirements: When required by law, court order, or to protect our rights and safety • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice • With Your Consent: When you explicitly authorize us to share information with third parties

We use cookies and similar technologies to: • Essential Cookies: Required for basic platform functionality and security • Preference Cookies: Remember your settings and customizations • Analytics Cookies: Help us understand platform usage and improve performance • Communication Cookies: Enable chat and collaboration features You can control cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.

We implement comprehensive security measures to protect your information: • Encryption: All data is encrypted in transit and at rest using industry-standard protocols • Access Controls: Strict access controls and authentication requirements for our systems • Regular Audits: Ongoing security assessments and vulnerability testing • Employee Training: All staff receive security and privacy training • Incident Response: Established procedures for detecting and responding to security incidents • Compliance: We maintain SOC 2 Type II certification and follow industry best practices

You have the following rights regarding your personal information: • Access: Request a copy of the personal data we hold about you • Correction: Update or correct inaccurate personal information • Deletion: Request deletion of your personal data (subject to legal and contractual obligations) • Portability: Export your data in a commonly used format • Restriction: Limit how we process your personal information • Objection: Object to certain types of data processing • Withdrawal: Withdraw consent for data processing where applicable To exercise these rights, contact us at privacy@lumora.cloud.

Our platform integrates with various third-party services to enhance functionality: • We may connect with productivity tools, cloud storage services, and communication platforms • Each integration is subject to the third party's own privacy policy • You can manage and revoke integrations through your account settings • We only access the minimum data necessary for the integration to function • We do not store unnecessary third-party data on our systems

We retain your information for as long as necessary to provide our services: • Account data is retained while your account is active • Content data is retained according to your workspace settings and legal requirements • Usage data may be retained for up to 3 years for analytics and improvement purposes • Upon account deletion, we will delete or anonymize your personal data within 30 days • Some data may be retained longer if required by law or for legitimate business purposes

Lumora Cloud operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place: • We use Standard Contractual Clauses approved by relevant authorities • Our service providers are required to maintain adequate data protection standards • We conduct regular assessments of international transfer mechanisms • You can contact us for more information about specific transfer safeguards

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements: • We will notify you of material changes via email or platform notification • The updated policy will be posted on our website with the effective date • Continued use of our services after changes constitutes acceptance of the updated policy • You can review the current version at any time at lumora.cloud/legal/privacy-policy

If you have questions about this Privacy Policy or our data practices, please contact us: • Email: hello@lumora.cloud • Data Protection Officer: hello@lumora.cloud • Support: Contact us through our platform or at hello@lumora.cloud We will respond to privacy inquiries within 30 days of receipt.