Cookies are small text files stored on your device when you visit our website or use our productivity platform. We also use similar technologies such as: • Web beacons and pixel tags for analytics • Local storage for saving user preferences • Session tokens for authentication • Analytics scripts for usage tracking These technologies help us provide, secure, and improve our services while enhancing your user experience.

Essential Cookies (Always Active): • Authentication and security cookies • Session management cookies • Load balancing cookies • CSRF protection tokens Functional Cookies: • User preference settings • Language and region preferences • Dashboard customization settings • Workspace configuration data Analytics Cookies: • Usage statistics and performance metrics • Feature adoption tracking • Error reporting and debugging • A/B testing for platform improvements Communication Cookies: • Real-time messaging functionality • Notification delivery • Collaboration features • Video call and screen sharing capabilities

We use cookies and tracking technologies to: • Authenticate users and maintain secure sessions • Remember your preferences and settings • Provide personalized task recommendations • Enable real-time collaboration features • Analyze platform usage and performance • Improve our AI-powered productivity tools • Deliver relevant notifications and updates • Ensure platform security and prevent fraud • Optimize loading times and user experience • Provide customer support and troubleshooting

We work with trusted third-party services that may set their own cookies: • Analytics Providers: Google Analytics, Mixpanel for usage insights • Customer Support: Intercom, Zendesk for help and support features • Payment Processing: Stripe, PayPal for subscription management • Cloud Services: AWS, Google Cloud for hosting and infrastructure • Integration Partners: Slack, Microsoft, Google for productivity integrations Each third-party service has its own privacy policy and cookie practices. We only work with providers that meet our data protection standards.

You have several options for controlling cookies: Browser Settings: • Most browsers allow you to view, manage, and delete cookies • You can set your browser to reject all cookies or prompt before accepting • Browser help sections provide specific instructions for cookie management Platform Settings: • Access cookie preferences through your account settings • Choose which non-essential cookies to allow • Update your preferences at any time Opt-Out Tools: • Use industry opt-out tools for advertising cookies • Configure analytics opt-out settings • Manage third-party service preferences directly Note: Disabling essential cookies may limit platform functionality and security features.

Different types of cookies are retained for varying periods: • Session Cookies: Deleted when you close your browser • Authentication Cookies: Expire after 30 days of inactivity • Preference Cookies: Retained for up to 1 year • Analytics Cookies: Retained for up to 2 years • Security Cookies: Retained for up to 90 days You can delete cookies at any time through your browser settings or account preferences. We automatically delete expired cookies according to our retention schedule.

We comply with international cookie regulations: • GDPR (European Union): We obtain consent for non-essential cookies • CCPA (California): We provide opt-out mechanisms for tracking • ePrivacy Directive: We follow EU cookie consent requirements • Other Jurisdictions: We adapt our practices to meet local requirements We provide clear information about our cookie use and obtain appropriate consent where required by law.

We may update this Cookie Policy to reflect: • Changes in our cookie practices • New features or services • Legal or regulatory requirements • Feedback from users and stakeholders When we make material changes: • We will notify you via email or platform notification • The updated policy will be posted with the effective date • We may request renewed consent where required • You can review the current policy at any time Continued use of our services after changes constitutes acceptance of the updated Cookie Policy.

If you have questions about our use of cookies or this Cookie Policy: • Email: hello@lumora.cloud • Data Protection Officer: hello@lumora.cloud • Support: Contact us through our platform or hello@lumora.cloud We will respond to cookie-related inquiries within 30 days. For technical support with cookie settings, our support team is available through the platform help center.